69bd Privacy Policy — How We Protect Your Data

Introduction

69bd.biz ("we", "us", or "the Platform") is committed to providing a safe and trustworthy online betting environment for users in Bangladesh. Our Privacy Policy clearly explains how your personal data is collected, processed, and stored.

This privacy policy has been prepared in accordance with international data protection standards. 69bd believes you should have full control over your own data, which is why we maintain complete transparency about how we collect and handle information.

Whenever you register on 69bd, place a bet, reach out via live chat, or use our app — we collect certain information. This policy explains exactly what data we collect, why we collect it, and how long we keep it.

What Data We Collect

69bd collects various types of data from different sources. Full details are provided in the table below:

In addition to the above, when you contact our support team, records of those conversations may be retained. This helps us improve service quality and resolve disputes.

How Your Data Is Used

69bd uses your data only for specific, legitimate purposes. We never misuse your information. Key uses are outlined below:

• Account Management: To verify registration and login, and to keep your account secure.
• Identity Verification (KYC): To verify age and identity for legal compliance and fraud prevention.
• Financial Transactions: To process deposits and withdrawals and maintain transaction records.
• Customer Support: To respond to your complaints, questions, and requests.
• Platform Development: To analyze user experience and improve our services.
• Security: To detect suspicious activity and protect your account.
• Promotional Communications: To send you offers and updates, with your consent.
• Legal Compliance: To meet the requirements of regulatory authorities.

Data Sharing Policy

69bd does not sell your personal data to third parties. However, limited information may be shared in specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to complete transactions. This data is used solely for transaction verification.
• Legal Authorities: We may be required to share data in response to a court order, government investigation, or other legal obligation.
• Security Partners: Limited data may be shared with security agencies to prevent fraud and money laundering.
• Technology Service Providers: We work with technology partners for server hosting and data analytics. However, they are not permitted to use your data for their own purposes.

Before sharing data with any third party, 69bd ensures they maintain equivalent privacy standards. We share only the minimum data necessary.

Cookies & Tracking Technologies

69bd uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help enhance your browsing experience.

• Essential Cookies: These cookies are strictly necessary to maintain your login session and ensure security. They cannot be disabled.
• Performance Cookies: Used to analyze which pages are most visited and how the site is performing.
• Functional Cookies: Used to remember your preferred language, timezone, and other settings.
• Analytics Cookies: Used to generate anonymized statistics for service improvement.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

Data Security Measures

69bd uses industry-leading technology and practices to protect your data. Our security is multi-layered, so even if one layer is compromised, your information remains safe.

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP verification is mandatory for an added layer of security during login and withdrawals.
• Firewall & DDoS Protection: Our servers are protected against unauthorized access and attacks.
• Regular Security Audits: Regular vulnerability assessments are conducted by independent third-party experts.
• Staff Training: All 69bd staff receive regular training on data protection.
• Encrypted Data Storage: Stored data is protected with AES-256 encryption.

Data Retention Period

69bd does not retain any data longer than necessary. Retention periods are determined by the type of data:

Once the retention period expires, data is securely deleted or anonymized. Anonymized data may be used for statistical analysis.

Your Rights

As a 69bd user, you have important rights over your own data. Contact us to exercise any of these rights.

To exercise this right support@69bd.biz. We will respond within 30 days.

Children's Privacy

69bd strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect any data from minors.

• Age verification is mandatory at the time of registration.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• Upon a guardian's request, a minor's account and all associated data will be permanently deleted.

Privacy Policy Updates

69bd may update this privacy policy from time to time. Changes may be driven by legal updates, the introduction of new services, or technological improvements.

• For significant changes, you will be notified in advance by email or SMS.
• The date of any update will always be displayed at the top of this page.
• Continued use of the platform after any updates will be considered acceptance of the revised policy.
• You can request an archived copy of any previous version of the policy from our support team.

If you object to any policy changes, you may request to close your account. Our support team will guide you through the account closure process.

Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us. 69bd's dedicated privacy team will treat your matter with the utmost care and respond promptly.

• Email: support@69bd.biz
• Live Chat: Log in to the platform and chat with us directly
• Response Time: Within a maximum of 30 business days